The Guardian -
4 Oct 2015 08:00

Two readers describe hand luggage and spa charges not being mentioned on Expedia, and their problems in getting the company to rectify its mistakes In years of booking holidays and flights online we have never had any problems. However, my daughter recently booked a flight with Expedia from Dalaman in Turkey to Gatwick, but when she got to check-in with her friend they were told they had hand luggage only. She says she had no option when booking to include a case and, it being a British Airways ...
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